Springhill Suites By Marriott Winston-Salem Hanes Mall, Winston-Salem NC - Deals & Reviews

The indoor pool was nice, but the maintenance issues with the door were frustrating.

Recommend it for family time

The staff was incredibly accommodating. One morning, we went down for breakfast and they had this amazing spread of waffles and eggs, even offered to make us more since a few items ran out. Honestly, it reminded me of that feeling of being taken care of, like family. The room was spacious, which was perfect because we had 4 kids with us and everyone had their own space to breathe.

It wasn’t exactly inexpensive, but you gotta pay for quality, right?

I loved the soothing gray decor and ample space in my room, making it feel like a cozy retreat. The clean, spacious areas were a delight, perfectly accommodating my need for comfort and ease of movement.

More accessible seating in common areas would help.

I enjoyed my stay. The breakfast was good with fresh options. The room was modern and quite clean. The indoor pool was relaxing. Staff was friendly and attentive. 🍽️

We really enjoyed the breakfast, especially thanks to Jennifer, who made us feel at home. The extra space in our room with the sofa bed was perfect for our family, making our stay super comfortable. Shopping and dining options near the hotel were convenient too.

In my wife’s opinion, the pool could be larger for kids to enjoy more.

I had an amazing stay! The breakfast options were delicious, especially the fresh fruit and hot items. I absolutely loved the unique towel designs in the bathroom, and my room was clean and cozy. I'd definitely come back!

Also, the breakfast was a vibe with welcoming staff. Clean spaces felt chill, kind of boutique but with some comfort quirks.

Could've used more towels. only had the basics. The TV setup was tricky with no clear directions—had to hustle to find Amazon Prime. And that frozen pizza? A bummer since it couldn't even go in the microwave!

I stayed in a King Studio with Sofa Bed for a couple of nights. The front desk staff greeted me warmly and provided quick check-in. I enjoyed the spacious layout and clean, comfortable beds. The breakfast was decent with a variety of options, although it got crowded the second morning. I noticed some maintenance issues in my room, like the heater’s inconsistency—it fluctuated too much between hot and cold. There were also a few stains on the couch that stood out. Despite the distractions, my stay was enjoyable thanks to the friendly staff who genuinely cared about my comfort.

Friendly staff and clean rooms, but internet access was spotty. Enjoyed my stay.

The room was a cozy oasis with a spacious layout, perfect for relaxing. The breakfast offered plenty of fresh options, and the staff were exceptionally friendly and attentive, creating a welcoming atmosphere. The indoor pool was a lovely added bonus, making it easy to unwind!

The TV setup could be confusing without clear instructions.

I enjoyed my stay, with clean rooms and a friendly staff that made me feel welcomed. The breakfast offered a lovely variety, although I hoped for more savory options. Overall, a delightful stop for my American road trip.

excellent location with free parking and kid-friendly staff who bring joy to breakfast

superb stay with friendly service!

Had a great time with my friends here! We explored the local science museum and took a fun trip to a nearby art gallery. The breakfast was decent, and the rooms were clean and modern, which set us up for a good start each day. Definitely recommend this spot for a chill group getaway.

However, we did notice that the shower curtain in our bathroom had a stain, which was a bit off-putting.